We are very excited to start accepting cards today and want to make the process as smooth as possible for all of you.
To that end, we are asking for your help! If you can call the number on the back of your credit/debit card and ask them to note your account with the following information it will ensure that your card swipe is authorized on the first try and without you having to call them from line/checkout:
- I will be traveling and using my card in Greensboro Bend, VT on the following days…
- I will be using my card at Hill Farmstead Brewery
- I may make several transactions at Hill Farmstead Brewery in the same day, or even the same hour
- You could also give them an idea of the figures you may spend or some maximum threshold (bigger $ amounts get flagged more often)
Cell service here can be spotty and we certainly want to keep the line moving and get everyone their beer ASAP so they can enjoy the rest of their day, so if you have the ability to call your card company before arriving we would genuinely appreciate it.
One other note: if you have a Chase card they sometimes will send you a text and an email asking you to authorize a transaction if it is flagged. This happened to me at Torst/Luksus a few weeks ago and once I texted back to accept they were able to run the card. Other card companies may do this as well.
Thanks in advance for any help you can provide on the above, we appreciate it. As the algorithms and computers at the card companies get used to us accepting cards and customer patterns this won’t be an issue, but we want to be proactive here in the early days and make things as comfortable as possible for all of you.
If you have questions or concerns feel free to contact me: firstname.lastname@example.org